At Feveetale, your satisfaction is our priority, and we strive to make every gifting experience special.

If for any reason you are not satisfied with your purchase, we’re here to assist you.

Refunds are available for items that arrive damaged, defective, or incorrect due to an error on our part. To request a refund, please notify us within 2 days of receiving your order.

We kindly ask that the item be unused, in its original packaging, and accompanied by proof of purchase.

If you’d prefer an exchange instead of a refund, we’d be happy to replace the item with something similar or of equal value. Simply let us know during your request , and we’ll do our best to make it right.

To initiate a refund or exchange process, please contact our support team at *[shop@feveetale.com or +2349062012024]*
with details of the issue and photos if applicable.

If approved, refunds will be processed within *5–7 business days* and issued back to your original payment method.

Please note that shipping fees are non-refundable; Customers are responsible for return shipping costs.

We value your trust and look forward to being part of your special gifting moments.
For further assistance, don’t hesitate to reach out to us via shop@feveetale.com